General Info & Getting Started

Information to help you understand ConexED, such as Glossary and Permission Matrix.

My Profile Settings

Explore options for your ConexED card, setting office hours, password reset, personal meeting messages and all things personal settings here.

Appointments, Drop-ins & Meeting Details

Help with making Appointments, tracking Drop-ins, and accessing meeting details.

Group Settings & Group Management

Each Group chooses Settings and Options to meet their needs. Each group can create templates and forms too - learn more here!

The Student LookUp

Learn about all the information and actions you can take for students from the Student LookUp.

Queueing & Kiosk

ConexED helps with campus line management, positive attendance tracking, facility use, and all your Kiosk and Queuing needs. Right this way...

Virtual One Stop

ConexED has a variety of virtual services to help you help your students - Learn about system virtual meetings, events, lobbies and chats here.

Cohorts

Create Cohort Groups to Assist with Planned Communication Campaigns, Group Text-Messaging, Distributing Forms or Documents and Much More.

Support Students with Milestones

Are Some Meetings, Events, Forms, or Tasks Required for Certain Students? Learn how to Create a Milestone Journey to Help Them Stay on Track.

Scheduling Control Center

The Scheduling Control Center is available for those with Department Director role and above. Read articles in this section to learn more!

CRM Messaging Center

Sending emails and SMS is a breeze with ConexED! Learn to make your outreach and documentation take less time, so you have more time for students.

CRM Registration Forms

Explore our CRM dynamic registration forms and learn to create forms with cohort application, cohort-auto sort, lottery options and submission routing

CRM Recruitment Center

Our features can bring efficiency to your recruiting and onboarding process. Keep the focus on serving students, not serving spreadsheets.

Early Alerts & Case Management

Connect students to resources to support them on their college journey. Increase efficiency for early alerts, outreach and retention efforts.

Admin Control Panel & ConexED Administrator Role Tasks

This category contains knowledge articles for tasks that can only be completed by those with the highest permission level: ConexED Administrator.

Events

Student Guide

Articles in the category are designed to share with students. They focus on how to use ConexED and the way it supports their student journey.

System Updates & Troubleshooting Documents

Learn about our recent updates and find support articles to help you troubleshoot.

Reports

Learn more about reports available in our system

Archives & Alternative Methods

Find archived articles with alternative methods here. These may support specific use cases or workflow, but are no longer recommended best practice.