This article applies to the following role permissions: ConexED Administrator - Director
The Scheduling Control Center is only accessible to individuals assigned a role of Department Director or ConexED Administrator. Opening the Scheduling Control Center provides access to a page with six tabs: 1) Schedule Exceptions, 2) Master Scheduler, 3) Reason Codes, 4) Online Users 5) Email Templates, and 6) Reports.
Schedule Exceptions
A schedule exception is like a busy event that affects an entire group. Meetings cannot be scheduled by students at the time of the exception for any faculty who are affected by the exception. Schedule exceptions can exist on the level of a specific group, a whole department, a whole institution, or the entire integration.
Here you can create and view schedule exceptions that affect one or more of the institutions, departments, or groups that you administrate. If an exception can be seen but not edited, this means that the exception affects more groups than you have administrative power over.
Master Scheduler
The Master Scheduler tool enables a ConexED Administrator or Department Director to access the office hours for group users. ConexED Administrators have access to add or edit all group users’ office hours, and Department Directors have access to add or edit the office hours of group users in their assigned Department.
Reason Codes
ConexED Administrators and Department Directors create the master Reason Codes for all groups via the Reason Codes tab. Reason Code Categories will have already been created by the ConexED Administrator via the Admin User Panel, so on this tab in the Scheduling Control Center, the ConexED Admin or Department Director adds Reason Codes to each existing category. Reason Codes establish meeting length, indicate to a staff member the purpose of a meeting, whether scheduled or unscheduled, and they are used for reporting and filtering reports to isolate specific meeting data.
Online Users
The online users tab displays total active users as well as total users online today. This can be viewed in increments of 5 minutes, 30 minutes, or for the day.
Email Templates
The email template or templates here correspond with the in person locations added by the ConexED Administrator on the Admin User Panel. Each location has its own email template that can be customized to provide students the most relevant information about attending or accessing their meeting at that location and is available for any and all groups. Locations that are added at the group level will have their own email templates in the group settings.
Reports
ConexED Administrators and Department Directors have 16 available report types in the Scheduling Control Center. Each report has filters for limiting the scope of the report to the institution, department, group, staff member, dates, and other criteria depending on the report. View the report on the page, copy and paste it, print it, or download it as a CSV file. Reports provide the specific data you need for student service operations, staffing, sharing achievements, or documenting needs with stakeholders.
