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Knowledge Base Home
Early Alerts & Case Management
My Profile Settings
Appointments, Drop-ins & Meeting Details
Appointments & Drop-ins
Group Settings & Group Management
The Student LookUp
Queueing & Kiosk
Virtual One Stop
Lobby
Cohorts
Support Students with Milestones
General System Information
Scheduling Control Center
CRM Messaging Center
CRM Registration Forms
CRM Recruitment Center
Early Alerts & Case Management
Alerts
Cases
Admin Control Panel & ConexED Administrator Role
ConexED Admin Control Panel
Events
Student Guide
System Updates & Troubleshooting Documents
Reports
Archives & Alternative Methods
Early Alerts & Case Management
Connect students to resources to support them on their college journey. Increase efficiency for early alerts, outreach and retention efforts.
Alerts
Create Proactive Alerts (Early Alerts)
Submit an Alert Using Student Lookup
How to Assign a Staff to an Alert
How to Create a Template for an Early Alert Form
Cases
Open a Case
Create and Manage Case Resolutions
Assign Groups/Staff Members to a Case
Create Case Reasons