Request a Role Upgrade

This article applies to the following role permissions: Director - Group Manager - Faculty/Staff - Front Desk Manager - Student

When you log in to ConexED for the first time, your role may have already been assigned; however, if you are staff, faculty, or a group administrator, and underneath your name, your role is “Student,” you will want to request a role upgrade. 

To begin the role upgrade process, click “request role upgrade” below your profile picture and name. 

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Clicking the “request role upgrade” link will take you to your Account Settings tab of your Profile Settings.

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Clicking the Request Role Upgrade button will send an auto request to the ConexED Administrator(s) at your institution. 

If you are experiencing a delay with your upgrade request, please reach out to a supervisor at your institution for support.