When CRM/Cohort Management is set up and enabled on your ConexED platform, students that are a part of a cohort will see a dashboard upon logging in, instead of the Student Support Directory.
Student Dashboard
The Dashboard on the ConexED homepage displays the student’s Milestone progress, upcoming Appointments, and User Panel for interacting with staff and Milestones. Figure 1 illustrates the Dashboard with the Student Support Center on the left-side User Panel, the Milestone Progress mountain and Milestone Due Dates in the middle, and Today’s Appointments on the right:
Figure 1. Student Dashboard
Student Support Center
The Student Support Center on the User Panel includes the following tools:
1) Dashboard
2) Milestones
5) My Cases
Dashboard
This button will return the user to the main Dashboard after navigating away from the Dashboard.
Milestones
On the Milestones page illustrated in Figure 2, students can access the descriptions and due dates for their Milestones, schedule any meetings attached to Milestones, submit Milestone Completion Requests and view previously submitted Milestone Completion Requests, and discuss the Milestone with a support staff member. The “Discuss this milestone with an advisor” button takes the student to their Support Network where their Support Network’s ConexED Cards are located.
Figure 2. Student Milestones
Support Network
The Support Network illustrated in Figure 3 is where students will be able to access staff ConexED Cards. The first option is to see all assigned Support Staff. The next buttons are to display only a single staff person or group. The last button displays the full Student Support Directory, which includes their assigned staff members or teams, along with all other staff members and groups across campus. Each staff member has a ConexED Card for connecting with students. The Cards feature the Knock on Door chat tool, the Schedule Meeting button that opens the scheduler, and the Send Offline Message button for sending an email to the staff member. Since these buttons are customizable, the button labels may be different than those illustrated in Figure 3.
Figure 3. Student Support Network
Notifications
On the Notifications page as illustrated in Figure 4, students can access the messages they have received from members of their support network and send replies to those notifications.
Figure 4. Notifications tab and how to reply to those notifications.
My Cases
On the My Cases page illustrated in Figure 5, students can access Cases that they have been included in and view the status of those cases.
Figure 5. My Cases tab and how to view a case.
My Form Submissions
On the My Form Submissions page illustrated in Figure 6, students can access and view their own Registration Form Submission.
Figure 6. My Form Submissions tab and how to view and/or edit a submitted registration form.