This article applies to the following role permissions: ConexED Administrator
ConexED Admins can easily customize their institution's Kiosk devices directly from the Hub Management tab located in the Admin Panel. In this comprehensive guide we will cover:
- Navigating the Hub Management tab in the Admin Panel
- Naming your Kiosk device and assigning it to the proper Group(s)
- Customizing your Kiosk settings
- Configuring your Kiosk for use in multiple Groups
Navigating Hub Management
To access your Kiosk device settings, start by logging into your ConexED account and navigate to the Admin Panel by clicking on the gear icon located at the top righthand corner of your screen next to the logout button:
Once you are in the Admin Panel, click on the Hub Management tab on the lefthand side navigation menu:
In the table, you will find details about the Kiosk devices currently used by your institution. Here is an example of how the information about your devices will be presented on the Hub Management page: 
- Hub ID: The Hub ID is generated automatically during the programming of your Kiosk device, serving as a unique identifier within our system. Users are unable to edit this ID.
- Title: Schools have the ability to customize the Title, or Name of their Kiosk, which will be visible in both Hub Management and on the Kiosk banner at the top of the screen during Kiosk interactions. This feature helps students and staff easily identify the specific Kiosk they are using.
- State: Within the State column, you will find information such as the Current Page being viewed, the date of the Last Page Load, the most recent user who logged in, and the total number of devices that have connected to this specific Kiosk permalink. This feature provides Admins with valuable insights into how their Kiosks are being used.
- Status: The Kiosk permalink and "Active" status are displayed under the status column. The permalink is a fixed link unique to your device that remains unchanged and cannot be modified by users. It is independent of the Department, Group, or Location configured for the device, so there is no need to worry if it doesn't match the name of the service area on your campus utilizing the device.
By clicking on the pencil icon in the Action column on the Hub Management page, you can access the Edit Hub popup window to start personalizing your Kiosk settings.
Naming Your Kiosk & Linking it to a Group
- Hub Name: Enter a unique name for your Kiosk. Typically, schools will name their devices based on the service area, activity, or group the device is going to be configured to.
- Department: Choose the Department for the Group that will use the Kiosk device. Once you have selected a Department, the associated Groups will populate in the Group dropdown. Some Kiosk configurations do not require you to select a Department, for example:
- If you are configuring your Kiosk for use in only one Group in your institution
- If you are configuring your Kiosk for use in multiple Groups in different Departments
- Group: Select the Group that your Kiosk Device will be assigned to. Once you have chosen a Group, the locations associated with the Group will appear in the Location dropdown.
- Location: The dropdown menu populates a list of Locations that have been created for the selected Group. Select the Location where your device will be used.
- Accessible Groups: The Accessible Groups dropdown automatically selects the "All Groups" option. In most cases, Kiosk devices are configured for use in one location (and associated with only one Group) and this setting will not need to be adjusted. If you are looking to configure your Kiosk for use in multiple groups, please follow the additional steps found in this section of the article.
Customizing Your Kiosk Device Settings
You have the ability to personalize the features and look of your Kiosk interface to align with the specific requirements of the Group that will be using it.
- Allow Quick Check-In: Enabling this feature allows students to easily sign into the Kiosk for a drop in appointment by just entering their Name and Phone number.
- Allow Registration: Enabling the registration feature on the Kiosk allows guests to easily create a new account directly from the device. By selecting the "Prospective Student Sign-In" option, guests can easily input the necessary details to create their account. This feature is particularly useful for visitors or new students who may not already have a ConexED account.
- Auto Sign-In User ID: You have the option to set up your Kiosk so that it doesn't need a student login and can automatically sign in as a designated user from your institution. Enter the User ID number of the ConexED user into the the space provided to specify who the Kiosk device will automatically log in as for each session. This means that all interactions are associated with this user.
- Has Queue: If enabled, students will be able to join the Live Queue directly from the device. Staff members can easily manage the Live Queue from the Check-in Kiosk Dashboard for the associated Group and Location.
- Has Checkin: Enabling the Has Checkin setting allows students to easily check in for any scheduled appointments they may have. This feature streamlines the appointment check-in process, ensuring that students can quickly and efficiently notify the staff member of their arrival.
- Has Tutoring Checkin: This feature will allow students to easily select from a list of courses or areas of study that they would like tutoring. When enabled, students will be automatically redirected to the available course list after signing in.
- Has Clockin: Activating the Has Clockin feature allows student workers to easily clock into their position. After logging in, students will be taken to the Clock In/Out page where they will see the Student Worker positions they have been assigned to.
- Has Schedule: When enabled, students will be able to schedule appointments directly from the Kiosk device. Clicking on the Schedule button will redirect students to the Group Scheduler link, where they can easily schedule a meeting for a later time.
- Has Search: If your Kiosk has been configured to multiple Groups within your institution, the Search feature allows students to easily navigate between Groups. When enabled, the Search icon will appear at the bottom of the screen and students can click it to view a list of available Groups.
- Has Appointment: This setting allows students to view any upcoming scheduled appointments they have by simply clicking on the "Appointments" icon that will appear at the bottom of the screen.
- Has RFID Reader & Has Mag-stripe Reader: If you would like students to be able to either tap or swipe their student ID card to easily sign into a Kiosk device, you can enable either the "Has RFID Reader" or "Has Mag-stripe Reader" setting. The setting you select will depend on the type of ID card students are issues and the type of card reader your institution has.
- Has Feedback Form: Students can choose to provide feedback to our team by clicking on the "Feedback" button at the bottom of the screen after logging in. This feedback is collected internally by our team for improvement purposes and is not directly shared with your institution.
- Has Auto Logout: Enabling the Auto Logout feature ensures that students are automatically signed out of their Kiosk session within 5 seconds after using the Quick Check-in process. This feature boosts privacy and security by preventing students from remaining logged in when they are not actively using the Kiosk.
Configuring Your Kiosk For Use in Multiple Groups
To allow students to access multiple Groups from a single Kiosk device, specific configurations must be set up to accommodate this functionality.
- If you are configuring your Kiosk to multiple Groups in the same Department, you will need to select a Department on the Edit Hub settings menu, however, you will not need to select a Group or Location from the dropdown menus. Instead, you will click the Accessible Groups dropdown and select the "All Groups in Same Department" option:
When a Kiosk device is set up this way, students can choose the specific Group within the selected Department that they want to interact with after logging into the Kiosk:
- If you are configuring your Kiosk to multiple Groups in different Departments, you will not need to select a Department on the Edit Hub settings menu. Instead, you will leave the Department, Group, and Location dropdown options empty, and will click the Accessible Groups dropdown and select the "Specific Groups" option. After you select this option, the “Choose Groups” button will become active:
Begin selecting Groups in your institution by clicking on the dropdown menu labeled "Enter a Group Name". Alternatively, you can easily search for a specific Group by typing its name in the search bar provided:
Once you have chosen a Group, it will be shown in the "Selected Groups" section:
After configuring your Kiosk device in this manner, students will have the option to choose from the specific Groups that were selected once they log in to the Kiosk:
