This article applies to the following role permissions: ConexED Administrator - Institution Administrator - Department Director - Group Manager - Faculty/Staff
What is a Milestone Progress Alert (MPA)?
A Milestone Progress Alert (MPA) is a notification system within ConexED designed to keep track of students' progress within a specific course or program. MPAs serve as early indicators of students' performance, allowing faculty and staff to intervene promptly if students are falling behind or not meeting critical academic milestones.
Who Receives Milestone Progress Alerts for a Cohort?
Milestone progress alerts for a cohort are sent to designated student support staff who are responsible for guiding and monitoring students' academic progress. These alerts ensure that the appropriate individuals are informed and can take timely action to support student success. The following roles are eligible to receive milestone progress alerts if assigned as student support staff: ConexED Admin, Institution Admin, Department Director, Group Manager, and Faculty/Staff.
Who Can Assign Student Support Staff to a Cohort
ConexED Administrators and Institution Administrators have the authority to assign Student Support Staff to any cohort. Department Directors and Group Managers designated as group administrators must also be assigned either as a Cohort Category Administrator for the relevant category or as a Cohort Administrator for the specific cohort in order to assign Student Support Staff.
Attaching Users to a Cohort as Student Support Staff.
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In the left navigation panel, select the CRM & Cohort Center tab.
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Click on the Cohort Admin Center tab.
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Find the Cohort you wish to modify and click Edit next to it.
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Use the tabs at the top of the page to go to the Student Support Staff tab.
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Click on the blue "Attach Group or Staff" button.
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In the search field, enter the title of the group to which the faculty or staff member(s) belong. For example, Welcome Center
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Admins can attach the entire group by selecting the "Select All" box, or you can choose individual members by clicking the box next to each person's name.
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Once you've made your selections, click the "Attach to Cohort" button.
Accessing and Filtering Milestone Progress Alerts
- From the left navigation panel, select the CRM & Cohort Center tab.
- Click on the Milestone Progress Alert (MPA) tab.
- Use the available filters to narrow down the list of milestones displayed:
- Search by Advisor
- Search by Milestone
- Search by Milestone Attribute
- Search by Status (Resolved or Unresolved)
- Search by Individual Student Name or Email